Terms of service

Last Updated: 23.06.2026

Welcome to DRIISHYAM DHOOP. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and related platforms (collectively, the "Services").

By accessing, browsing, creating an account, or placing an order through our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • All information provided by you is accurate, current, and complete.

2. Account Terms

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete registration information.
  • Keep your account information updated.
  • Maintain the confidentiality of your login credentials.
  • Be responsible for all activities conducted through your account.

You must immediately notify us at drishyamdhoop@gmail.com of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, unlawful, or harmful activities.

3. Product Information and Descriptions

We strive to ensure that product descriptions, specifications, pricing, images, and availability information are accurate.

However:

  • Product images may differ slightly from actual products due to display settings and photography.
  • Product colors and dimensions may vary.
  • Product availability may change without notice.
  • We do not guarantee that all descriptions or other content are error-free, complete, or current.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Pricing and Payment

Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice.

Applicable taxes, shipping charges, convenience fees, or other charges may be added during checkout where applicable.

Payment

We accept payment through approved payment methods available on our website.

By submitting payment information, you represent and warrant that:

  • You are authorized to use the payment method.
  • The information provided is accurate and complete.

Orders will only be processed after successful payment authorization and verification.

5. Order Acceptance and Cancellation

Your order constitutes an offer to purchase products from us.

We reserve the right to:

  • Accept or reject any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Refuse orders due to pricing errors, stock unavailability, or operational issues.

If an order is cancelled after payment has been received, an appropriate refund will be initiated in accordance with our refund policy.

Order confirmation emails do not constitute final acceptance of an order.

6. Shipping and Delivery

We will make reasonable efforts to process and ship orders promptly.

Delivery Estimates

Delivery timelines displayed on the website are estimates only and are not guaranteed.

Orders are generally processed within 1-2 business days unless otherwise specified.

Delays

Delivery may be delayed due to:

  • Weather conditions
  • Transportation disruptions
  • Government restrictions
  • High demand periods
  • Courier service issues
  • Events beyond our reasonable control

We are not liable for delays caused by third-party logistics providers or circumstances beyond our control.

Customer Responsibility

Customers are responsible for providing accurate shipping information.

Additional charges resulting from incorrect addresses, failed delivery attempts, or reshipment requests may be borne by the customer.

7. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy.

We reserve the right to reject return or refund requests that do not meet our stated requirements.

8. Intellectual Property

All content available through the Services, including but not limited to:

  • Logos
  • Trademarks
  • Product listings
  • Website design
  • Graphics
  • Text
  • Images
  • Software

is owned by or licensed to DRIISHYAM DHOOP and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to use the Services to:

  • Violate any applicable law or regulation.
  • Engage in fraudulent or deceptive conduct.
  • Infringe intellectual property rights.
  • Upload malicious code, viruses, or harmful software.
  • Interfere with website security or functionality.
  • Attempt unauthorized access to systems or accounts.
  • Harvest or collect user information without authorization.
  • Engage in abusive, harassing, or harmful behavior.
  • Resell or misuse products in violation of applicable laws.

We reserve the right to restrict or terminate access for violations of these Terms.

10. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or resources.

We do not control and are not responsible for:

  • Third-party content
  • Third-party policies
  • Third-party products or services

Your interactions with third-party providers are governed by their own terms and policies.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the Services and products are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

  • Continuous availability of the Services
  • Accuracy of information
  • Fitness for a particular purpose
  • Non-infringement
  • Error-free operation

Nothing in these Terms excludes warranties that cannot be excluded under applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Driishyam Dhoop, its directors, employees, affiliates, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
  • We shall not be liable for loss of profits, revenue, business opportunities, goodwill, data, or other intangible losses.

Our total liability arising out of or relating to any order, product, or use of the Services shall not exceed the amount paid by you for the specific product or order giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Driishyam Dhoop its affiliates, officers, employees, and representatives from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your violation of these Terms;
  • Your misuse of the Services;
  • Your violation of any law or third-party rights.

14. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Strikes
  • War
  • Civil disturbances
  • Internet or telecommunications failures
  • Supply chain disruptions

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Updated Terms will be posted on the website with a revised "Last Updated" date.

Your continued use of the Services after any changes constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the Services, or any transaction conducted through the Services shall be subject to the exclusive jurisdiction of the courts located in Ambala, Haryana, India

You agree to submit to the jurisdiction of such courts.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

For questions regarding these Terms, please contact:

DRIISHYAM DHOOP
Email: driishyamdhoop@gmail.com
Address: 17-18, Punjabi Bagh, Near Bhairon mandir, Ambala Cantt
Phone: +9199961-71155

Entire Agreement

These Terms constitute the entire agreement between you and Driishyam Dhoop regarding the use of the Services and supersede all prior communications, agreements, or understandings relating to the subject matter herein.