Shipping policy

Last Updated: 23.06.2026

Thank you for shopping with Driishyam Dhoop. We are committed to delivering your orders as quickly and efficiently as possible. This Shipping Policy outlines our shipping procedures, delivery timelines, costs, and other important information related to order fulfillment.

1. Order Processing Time

All orders are processed within 1-2 days after payment confirmation.

Please note:

  • Orders are processed only on business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons, sales events, or holidays, processing times may be longer than usual.

If there is a significant delay in processing your order, we will contact you using the information provided during checkout.

2. Shipping Methods Available

We offer the following shipping options:

Standard Shipping

Estimated delivery time: 3-5 BUSINESS DAYS

Availability of shipping methods may vary depending on your delivery address and product availability.

3. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location
  • Package weight and dimensions
  • Selected shipping method
  • Order value

Current shipping rates:

  • Standard Shipping: Rs. 25

Free Shipping

We may offer free shipping on orders above Rs 400.

Any applicable shipping charges will be displayed during checkout before payment is completed.

4. Delivery Timeframes

Estimated delivery times begin after the order has been processed and shipped.

Typical delivery estimates:

Standard Shipping : 3-5 BUSINESS DAYS

Shipping Method

stimated Delivery Time

Standard Shipping

[3-5 BUSINESS DAYS]






Delivery timelines are estimates and are not guaranteed.

Actual delivery times may vary depending on:

  • Delivery location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Local restrictions or disruptions

5. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email and/or SMS containing:

  • Tracking number
  • Courier partner details
  • Tracking link (if available)

Tracking information may take up to 6 hours to become active after shipment.

Customers can use the provided tracking number to monitor delivery progress.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control.

These may include:

  • Extreme weather conditions
  • Natural disasters
  • Transportation disruptions
  • Public holidays
  • Government restrictions
  • Courier service delays
  • High-volume shipping periods

In such cases, we will make reasonable efforts to keep customers informed.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided:

  • Delivery may be delayed.
  • Additional shipping charges may apply.
  • The order may be returned to us by the courier.

We are not responsible for failed deliveries resulting from incorrect or incomplete address information provided by the customer.

8. Lost, Missing, or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 1 day of delivery.

When reporting an issue, please provide:

  • Order number
  • Tracking number
  • Description of the issue
  • Photos of damaged packaging or products (if applicable).

We will investigate the matter with the shipping carrier and work toward an appropriate resolution.

9. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery attempts are unsuccessful due to customer unavailability or incorrect delivery information:

  • The package may be returned to us.
  • Additional shipping charges may be required for re-delivery.

10. Partial Shipments

In certain cases, products within the same order may be shipped separately due to:

  • Inventory availability
  • Warehouse location
  • Package size restrictions

If multiple shipments are required, customers will be notified where possible.

11. Shipping Restrictions

Certain products may not be eligible for shipment to specific locations due to:

  • Legal restrictions
  • Carrier limitations
  • Product-specific regulations

We reserve the right to cancel orders that cannot be shipped to the requested destination.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

DRIISHYAM DHOOP
Email: driishyamdhoop@gmail.com
Address: 17-18, Punjabi Bagh, Near Bhairon mandir, Ambala Cantt, Haryana
Phone: +9199961-71155

Our customer support team will be happy to assist you